Patient hub
Book, find your forms, look up aftercare and reach us, all in one place.
Quick tasks
Book online (opens Centaur in a new tab)Choose a time with Centaur, our booking provider.
Call the practice(03) 9562 0675: change, cancel or ask a question.
Patient formsThe patient history form and what to bring.
AftercareLooking after your teeth after treatment.
Urgent careIn pain or injured a tooth? What to do now.
Find us1 Plato Crescent, Wheelers Hill. Directions and map.
Appointments
Book
Choose a reason for your visit and a time on Centaur, our booking provider. Your appointment is confirmed by the booking system.
Change or cancel
Please call us and give us as much notice as you can, so we can offer the time to someone else.
Most people come for a check-up every six to twelve months. Your dentist will suggest a time that suits your teeth and gums.
Forms and your first visit
Patient history form
Print the form, fill it in and bring it to your first visit.
What to bring
- Your health fund card, if you have one
- A list of any medicines you take
- Your completed patient history form
New to Star Smiles? See what happens at your first visit.
Aftercare
General guidance for the days after treatment. Always follow the instructions your dentist gave you.
Call 000 or go to a hospital emergency department if you have swelling that affects your breathing or swallowing, bleeding that will not stop, or a serious injury to your face or jaw.
Your gums may feel a little tender for a day. Keep brushing and flossing gently as usual.
If fluoride was applied, follow the eating and drinking advice your dentist gave you.
Call us if bleeding or tenderness lasts more than a few days. (03) 9562 0675
Numbness usually wears off within a few hours. Until it does, avoid hot drinks and chewing on that side so you don’t burn or bite your cheek.
Some sensitivity to hot and cold is common for a few days.
Call us if your bite feels high, or the pain gets worse instead of better. (03) 9562 0675
The tooth may be tender for a few days. Pain relief taken as directed on the pack usually helps.
Avoid chewing hard food on that side until the tooth has its final filling or crown.
Call us if you notice swelling, or the temporary filling comes out. (03) 9562 0675
Avoid sticky and very hard food on that side.
When you floss, slide the floss out sideways rather than lifting it up, so the crown stays in place.
Call us if the temporary crown comes loose or falls out. Keep it and bring it with you. (03) 9562 0675
Short-term sensitivity is common and usually settles within a few days.
Use any take-home trays exactly as your dentist showed you.
Call us if sensitivity is severe or lasts longer than a week. (03) 9562 0675
Aligners need to be worn for about 20 to 22 hours a day to work. Take them out to eat and drink anything other than water, and brush before putting them back in.
With braces, soft food helps for the first few days. Orthodontic wax can cover a bracket that rubs.
Call us if a wire breaks or pokes, or an aligner no longer fits. (03) 9562 0675
Rinse it in cool water and clean it with a soft toothbrush each morning. Hot water can warp it.
Keep it in its case, away from pets, and bring it to your check-ups.
Call us if it cracks or stops fitting comfortably. (03) 9562 0675
Fees and health funds
We talk about costs as part of your examination and treatment planning, before any treatment starts. If you have private health insurance, we can give you a treatment plan with item numbers so you can check your rebate with your fund. For the fee for a particular appointment, please call us.
Your details and records
- To update your address, phone number or health fund, tell us at your next visit or call the practice.
- To ask for a copy of your dental records, call the practice and we will explain how.
- Please don’t send health information by email. Call us or tell us in person instead.
This website has no forms that send your details, and does not store your personal or health information. Website privacy
Contact
- Phone
- (03) 9562 0675
- Address
- 1 Plato Crescent
Wheelers Hill VIC 3150
Get directions - Opening hours
Monday, Tuesday, Thursday 9am–5pm Wednesday, Friday 9am–6pm Saturday 9am–3pm Sunday Closed - Parking
- Parking is available at the practice.
Questions
Booking, forms and privacy.
You can book online through Centaur, our booking provider. To change or cancel an appointment, please call us on (03) 9562 0675 and give us as much notice as you can.
At the moment, please print the patient history form, fill it in and bring it to your first visit.
No. This website has no forms that send your details, and does not store your personal or health information. Online booking happens on Centaur’s website.
Call the practice and we will explain how to request a copy of your records.